PATEK.IS · CUSTOMER GUIDE
Payment Policy & Christmas Offer
Save 18% when paying by bank transfer or Bitcoin.
The Christmas payment offer
For the Christmas promotion, bank-transfer and BTC payments receive an 18% discount on the watch item price. Contact us before payment to receive the discounted quote and confirm the final total, including any delivery or other applicable charges. The quoted total is the amount to pay; do not deduct a second 18% from it.
How to arrange payment
Send the product link, selected option and destination to [email protected] or WhatsApp. We will confirm the order details and provide the applicable payment instructions. This page does not display bank account numbers or a wallet address; use the instructions supplied for your order.
Bank transfer
Check the payee, currency, account details, payment reference and any bank fees before sending a transfer. Include the order reference requested in your quote and keep the payment confirmation. Ask us to confirm receipt before assuming that a payment has been matched to the order.
Bitcoin (BTC)
Confirm the exact asset, network, address, quoted amount and any quote expiry before sending. Cryptocurrency transfers generally cannot be reversed by the sender. Never share wallet private keys or recovery phrases. If payment instructions change unexpectedly, verify them using the published email or WhatsApp contact.
Questions, cancellations and refunds
The promotion does not establish a separate return or warranty promise. Confirm any cancellation and refund arrangements before payment, especially for bank-transfer or BTC orders. See Returns & Order Support. Other payment methods are available only where explicitly offered and confirmed.